July 22, 2026

Let’s Talk About Insurance Distribution Before ChatGPT Disrupts It

I am sorry for the innovation cheerleaders and the black-swan hunters who have flooded my LinkedIn feed with predictions—and outright celebrations—of the incoming extinction of human agents and brokers for the past five months. I believe ChatGPT-driven insurance apps, or similar AI-native journeys, will not make a dent in the insurance distribution landscape. First, time … Continued

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